If your internet connection seems slow.

  • Refresh the page. Press the STOP button on your browsers toolbar. Hold down the SHIFT key and click on the REFRESH or RELOAD button on the toolbar.
  • Clear your internet cache:
    When you explore the World Wide Web, your browser keeps track of the pages you’ve visited and saves them on your hard disk so they’ll load faster when you return to them. This saves you time and money because you can view the saved pages without being connected to the Internet. The saved files, your “temporary Internet files,” are stored in your disk cache.

    To empty your disk cache
    When you browse, your disk cache can fill up with files you no longer need. Here’s how to empty your Internet Explorer disk cache.

    For Internet Explorer:

    1. On the Tools menu of your Internet Explorer toolbar, click Internet Options.
    2. Click the General tab.
    3. In the Temporary Internet Files area, click Delete Files, and then click OK.
    4. Click OK to close Internet Options.

    Netscape Communicator:

    1. Click on EDIT and then PREFERENCES.
    2. Expand the ADVANCED Tab.
    3. Click on CACHE.
    5. Click OK and then reload the page and everything should work fine.
  • Try accessing another page to see if you have access to the internet in general. Try to enter a web address that you would not have been to in a long while as it may run from your cache or proxy server and not give you a correct representation
  • If a page is loading so slowly that you think it may be stuck, click the Stop button on your browser’s toolbar, and try to load the page again in a few minutes.

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